For many of us in the UK view staying connected and accessible e.g. with our smart phones and mobile devices as a vital aspect of modern business, but what about those messages we receive outside of our set work hours?
As an IT Support Company in Hertfordshire we offer Telecoms, Internet Access and Wireless Connectivity services to all kinds of businesses to help them stay connected to their customers and other stakeholders. For those of us who go home from the office or clearly separate our work from our home life, we may sympathise with the current French Government’s ideas about work emails outside of work hours being seen as unwanted and potentially harmful.
The Need to Disconnect
According to recent BBC reports France’s Francois Hollande's Socialist Party are to vote for a Labour Law clause in a contentious the Labour reform bill that could mean that when employees of companies with over 50 people are out of work hours they will have the right to completely ‘disconnect’ from all work communications.
The measure has been suggested because there is a strong level of acceptance in the French government that having to answer work emails at home is stressful, intrusive, damaging to relationships and potentially damaging to a person’s health and wellbeing.
If the measure goes through it will reportedly mean that the companies affected will each need to draw up and adhere to a Charter that states after which hours staff should not send or be expected to respond to work emails.
Driven By The Digital Revolution
As an IT Support Company in Hertfordshire we have witnessed how the digital revolution has made in-roads into, and in many cases has become an integral part of our daily work and personal lives, often in a welcome way. The digital revolution however has meant that peoples’ personal lives around the world have been increasingly encroached upon by their work lives, and in France there is now a feeling that legislative intervention could offer some necessary protection.
The proposed disconnection clause is the one part that has reached consensus of a contentious new French labour law named after Labour Minister Maryam El Khomri.
2 Types of Time
The BBC article about the new measure highlighted how the French recognise two clearly different categories of time as defined by the Greeks. Chronos is the regular divisible time whereas Keiros is the kind of kind of productive and creative thinking time that employers will need to protect if the measure goes through.
Not All Agree
There are of course many arguments against the introduction of the measure. Some companies for example operate in markets around the world in many different time zones, and working at night in these markets is necessary in order to compete. In other jobs such as sales, leads arrive and buyers make their vital purchase decisions for example at unpredictable times, so here too a strict adherence to the measure may not be helpful.
What Does This Mean To Your Business?
To French businesses, if this becomes part of law it will mean some big changes to how communications are managed within many companies.
It could be argued that what may be lost in opportunities or competitiveness as a result of adherence to the clause could be made up for by e.g. a happier more creative workforce with less absenteeism, and of course a better home life.
In the UK, businesses could choose to take a leaf out of the book of our French neighbours by voluntarily taking measures to show that they value and respect workers and their wellbeing. This could be achieved in big ways such as drawing up their own company disconnect charter or in small ways such as a “no email Friday” where employees are encouraged to give themselves a break by minimising digital messaging on an allotted day.
There is also an argument that smarter working practices could minimise the need for out-of-hours intrusions and that education and the subject in your workplace could in itself help to cut down on unnecessary out-of-hours work intrusions, and reduce the stress associated with them or worrying about them.
Offering stress busting measures and activities within the company and by regularly communicating with staff and listening to their concerns could also help.